Contact the Shiftix Team — Sales, Support, and Partnerships
Whether you're exploring Shiftix for the first time, managing a multi-rooftop dealer group, or looking for a technology partnership, our team responds within one business day. Sales inquiries, technical support questions, and integration partnership requests are each routed to the right person — you won't spend time navigating a generic support queue to reach someone with the context to help you.
How Quickly Does Shiftix Respond to Sales and Support Inquiries?
Sales inquiries receive a response within four business hours during standard hours. Our sales team tailors every conversation to your dealership type, team size, and current operational pain points. If a demo makes sense, we schedule one around your availability — and every demo is built around your specific use case rather than a scripted product walkthrough that covers features you may never use.
How Does Shiftix Handle Technical Support and Integration Questions?
Technical support questions and integration inquiries are handled by our product and engineering team, not offshore contractors. If you have a specific integration requirement, an onboarding question, or a technical issue, our team has the context to give you a direct answer rather than a link to a help article. We prefer to solve problems in real time whenever possible, and we follow up in writing so you have a clear record of the resolution.
- Sales inquiries responded to within four business hours during standard hours
- Technical support handled directly by the product and engineering team
- Integration partnership requests routed to the appropriate specialist
- Demo scheduling available within 48 hours — within 24 hours for multi-rooftop groups
- No generic support queue — requests routed to someone with relevant context
- Contact form submissions not added to marketing lists without explicit permission
Related: Request a Demo · Product Tour · Pricing · About Us
The fastest path to a response is submitting the contact form with as much detail as possible about your question or use case. The more context you provide — dealership type, team size, current tools, primary challenges — the more useful our first response will be. We do not use contact form submissions to add people to marketing lists without explicit permission.