Shiftix Privacy Policy — How We Collect and Protect Your Data
Shiftix collects and processes data to deliver CRM, marketing, and communication features to our customers and their end users. This policy explains what data we collect, how it is used and retained, and the rights you have under applicable privacy laws including GDPR, CCPA, and similar state and international frameworks that may apply depending on your location and the location of your customers.
What Data Does Shiftix Collect and How Is It Used?
Data collected through the platform includes contact information provided by end users, interaction history generated through communications features, and behavioral signals captured through email and messaging engagement tracking. This data is used exclusively to power the CRM and automation features your organization has activated — it is not sold or shared with third parties for advertising purposes, and it is not used to train third-party AI models without your explicit consent.
How Do I Request Access to or Deletion of My Data?
Users and organizations have the right to request a copy of data held on their behalf, request correction of inaccurate information, and request deletion of their data subject to applicable legal retention requirements. Data deletion requests are processed within 30 days of receipt and verified identity confirmation. For questions about this policy or to submit a formal data request, contact our privacy team at privacy@shiftix.com.
- Data collected: contact information, interaction history, and engagement signals
- Data use: exclusively for CRM and automation features your organization activates
- Data sharing: not sold or shared with third parties for advertising purposes
- AI training: your data is not used to train third-party AI models without consent
- Data requests: deletion and access requests processed within 30 days
- Frameworks covered: GDPR, CCPA, and applicable state and international privacy laws
Related: Terms of Service · Contact Us · About Us
This privacy policy is reviewed and updated periodically to reflect changes in our data practices, new features that affect data collection, and updates to applicable privacy laws in the jurisdictions where we operate. The effective date at the top of the policy reflects the most recent revision. Continued use of the platform after a policy update constitutes acceptance of the revised terms.